F.A.Q

Ensuring the creation of a precise inventory at the outset of a tenancy by an AIIC independent inventory clerk minimises the likelihood of disagreements regarding property or contents damages and mitigates potential complications associated with an unauthorised inventory clerk. Such an inventory serves as pivotal evidence for deposit scheme arbitrators or legal proceedings.

We are situated in North London N8 and readily extend our services to encompass a wide range of areas upon request.

However, we kindly request your understanding that properties located beyond our standard coverage may necessitate a nominal additional fee.

If your request is urgent, please contact Elaine James at 07494 478 415 or via email at info@ejinventoryservices.co.uk. Additionally, complete the booking form on our webpage and we will respond asap.

We will notify you once the invoice has been sent, typically within 24 hours of completing the inventory booking.

Payments can be made via bank transfer. Our banking details will be listed at the bottom left of the received invoice.

We will conduct power-only tests on appliances, including washing machines, dryers, refrigerators, vacuum cleaners, ovens, hobs, smoke detectors and carbon monoxide alarms.

Property left in lofts, cellars, and locked rooms that have not been inventoried remains the sole responsibility of the landlord.
If additional items, such as kitchenware and cutlery, are to be itemized, a small extra charge will apply. Plants and shrubs will not be listed unless specifically requested by the landlord.

No tenants do not have to be present at the Check Out of their property.

We will test smoke and carbon monoxide alarms for power only, as part of the check in procedure.

If an inspection cannot proceed for any reason, we reserve the right to charge 50% of the fee if notice of at least 48 hours is not provided.

If notice of 24 hours or less is given, the full fee will be charged.

In cases of frequent bookings and cancellations, EJ Inventory Services reserves the right to accept or decline future bookings or request partial or full payment prior to revisiting the property.

Once the invoice has been paid in full, which typically occurs within 24-48 hours after the property visit has been conducted, our accounts team will email the report to the client in PDF format, the turnaround time may increase in busy periods and or bank holidays.

As part of our check-in process, we will endeavour to take all meter readings where possible. The landlord or agent will need to confirm the location and reference numbers of the meters when booking.
We will carry the FB1 and FB2 Keys any other key will need to be given to the clerk to enable us to gain access.
We also request that the agent or landlord take photographs of the meter readings, as we cannot be held accountable for any discrepancies.

If a check out is requested, we will be happy to compare and compile notes from the original report and it will be a schedule of condition.
we request that when you make the booking you send the original inventory report across.
We will not be held accountable for any discrepancies that may arise from another companies inventory report.

We apply a £30.00 surcharge for services on Sundays, which can be discussed during the booking process.